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License & Activation

Open Help ▸ License & Activation in Lis Novel to start a trial, activate a license, or check its status.

Activate with a code​

  1. On the License & Activation page, enter the Email address associated with your license. If you are starting a trial, enter the email address you want to use.
  2. Select Send code. Lis Novel sends a one-time code to that address.
  3. Enter the code and select Verify code. The page shows when the code expires and offers Resend code when another request is available.
  4. Check Current license status for your license number, applicable trial or grace deadline, and version information. Select Refresh status to request an updated status.

If you already have an active license, the activation form is behind Use a different license. During a trial, the action is Use a different email/license.

Switch licenses and manage installations​

Use a different license starts activation with another email and code on this device. It does not remove the previous installation record or free an installation slot.

The status page shows an alert when your license is at or above its allowed installation count. If you no longer have access to an old device or need help with the limit, contact support. The app does not provide a self-service installation removal control.

Work while offline​

If the licensing service is temporarily unreachable, Lis Novel can use a previously validated license snapshot until its applicable trial, grace, or expiry deadline. A warning may show when that deadline is approaching. Once it has passed, reconnect and select Refresh status; access may remain limited until validation succeeds.

Resolve common problems​

  • The code is invalid or expired: Check the email address and request a new code with Resend code. If the page shows a wait time after too many attempts, wait before trying again.
  • The licensing service is unavailable: Check your connection and retry. If the message includes a reference ID, include it when contacting support.
  • The license was revoked: Check the deadline shown in Lis Novel and contact support if the revocation is unexpected. Access may become limited when the applicable grace period ends.
  • This version is incompatible: Use a Lis Novel version covered by your license or activate a compatible license. The licensing page shows your current version and, when available, the latest eligible version.
  • You reached the installation limit: Contact support if you cannot resolve the device count. Switching licenses on this device does not remove its earlier server record.

Contact support​

Email support@lisnovel.com with the problem, your operating system, Lis Novel version, and license number if it appears on the status page. Include any reference ID from an error message. Do not send your one-time code.